Please note - UK orders above £135.00 (tax excl.) are subject to import VAT, Customs clearance and courier admin fees.
Dispatch & Delivery
All items are carefully checked before dispatch, well packed with bubble wrap and double boxed if necessary.
If the goods are damaged in-transit, please notify us immediately by email (please attach pictures).
Any damages must be reported within (5) days from the date of delivery.
You will be given the option to have the product replaced at no charge to you or to have a full refund.
If you are not completely satisfied with your purchase, simply return the item to the address below in its original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation.
We will issue a full refund on receipt, excluding the original delivery charge.
Please note that uncollected parcels from Royal Mail and DPD collection points, as well as undelivered parcels due to the incorrectly provided delivery address will return to us.
A refund will be issued after deducting delivery, return cost and damages if any.
Please note, we will only accept returned goods in 'as new' condition.